Terms & Conditions
Northview Doors & Systems
Last updated: January 27, 2026
These Terms & Conditions govern residential and light commercial service work performed by Northview Doors & Systems (“Northview”). By approving an estimate, scheduling service, or allowing work to proceed, the customer agrees to the terms below.
1. Authorization to Perform Work
By approving an estimate, the customer authorizes Northview Doors & Systems to perform the services described in the approved estimate. Authorization may be provided electronically, in writing, or verbally when permitted.
Work will not begin until authorization is received.
2. Scope of Work
The approved estimate covers only the specific services and components listed.
Garage door systems contain many interdependent parts. Northview is not responsible for:
Failure of components not included in the approved scope
Latent or hidden defects not visible during normal inspection
Damage caused by prior repairs, improper installation, or normal wear
Any additional repairs discovered during service will be communicated to the customer and require approval before proceeding.
3. Payment Terms
Payment is due upon completion of work unless otherwise stated in writing.
Accepted payment methods may include credit/debit card, check, or other methods as indicated on the invoice. Returned or declined payments may be subject to additional fees.
A service or diagnostic fee may apply even if the customer declines recommended repairs.
4. Warranties
Labor Warranty
Northview provides a 90-day labor warranty on workmanship related to the services performed, unless otherwise stated.
This warranty does not cover:
Normal wear and tear
Misuse, abuse, or lack of maintenance
Failure of unrelated or pre-existing components
Work performed by others after Northview completes service
Parts Warranty
Parts are covered only by the manufacturer’s warranty, if any. Warranty terms, coverage length, and remedies are determined solely by the manufacturer.
Northview does not guarantee manufacturer warranty approval and is not responsible for delays or denials related to manufacturer claims.
5. Pre-Existing Conditions
Garage door systems are under high tension and may contain worn, fatigued, or damaged components.
Northview is not responsible for:
Failure of pre-existing components
Damage caused by structural issues, wood rot, corrosion, or prior modifications
Opener or door damage caused by previously unbalanced or unsafe systems
Replacing one component does not guarantee the longevity of other existing components.
6. Safety Testing & Operation
Northview may perform necessary safety checks, adjustments, and testing as part of service. The customer acknowledges that continued safe operation of a garage door system depends on proper use, periodic maintenance, and timely repair of worn components.
Customers should discontinue use of the system if abnormal operation, excessive noise, or visible damage occurs.
7. Customer Responsibilities
The customer agrees to:
Provide safe and reasonable access to the work area
Remove vehicles and personal property from the garage as needed
Disclose known issues, prior repairs, or system modifications
Northview is not responsible for delays or incomplete service due to unsafe or obstructed conditions.
8. Property Damage
Northview will take reasonable care to protect the work area. However, Northview is not responsible for damage resulting from:
Pre-existing conditions
Structural deficiencies
Fragile, aged, or deteriorated materials
Normal and necessary service operations
9. Cancellations & Rescheduling
Appointments canceled or rescheduled with insufficient notice may be subject to a cancellation fee. Emergency service availability is not guaranteed and is subject to technician availability.
10. Limitation of Liability
To the fullest extent permitted by law, Northview’s liability is limited to the amount paid for the services performed.
Northview is not liable for indirect, incidental, or consequential damages, including loss of use, inconvenience, or property damage beyond the scope of work performed.
11. Governing Law
These Terms & Conditions are governed by the laws of the State of Minnesota.
12. Acceptance
Approval of an estimate, payment of an invoice, or allowing work to proceed constitutes acceptance of these Terms & Conditions.
Contact
Northview Doors & Systems
952-314-2468
info@northviewdoorsystems.com
https://northviewdoorsystems.com